horizon / voice ai

FOR SERVICE BUSINESSES THAT RUN ON CONVERSATIONS

Give every caller
a clear next step.

An AI voice assistant can answer routine questions, collect the right details and guide callers toward your team—using the rules you set.

Start with a free 15-minute demo. Scope and fit come first.

YOUR BUSINESS RULESYOUR CUSTOMER EXPERIENCEYOUR TEAM IN CONTROL

THE GAP BETWEEN A RING AND A RESPONSE

You’re doing the work.
The phone keeps ringing.

01 /

While you’re on a job

Give callers a way to explain what they need without waiting for you to step away.

02 /

After your office closes

Set clear expectations about availability, response times and what happens next.

03 /

Before a human takes over

Collect the details your team needs to decide how to respond.

A WORKFLOW BUILT AROUND YOU

Useful answers.
Clear boundaries.

Answer

Use approved information for routine questions about your services and process.

Qualify

Ask relevant questions and capture the context for a human follow-up.

Route

Guide callers to the agreed next step. Booking and transfers depend on your configured systems.

START WITH THE REAL NUMBERS

What could missed
calls represent?

Explore a scenario using your call volume, assumptions and average job value. It’s a planning exercise, not a revenue forecast.

Try the opportunity calculator →

THE IMPLEMENTATION PROCESS

  1. Map the calls. Identify recurring requests and situations that need a human.
  2. Define the rules. Agree on information, consent, booking and escalation.
  3. Test the experience. Review realistic scenarios before launch.
  4. Review and improve. Use actual outcomes to refine the workflow.

A FEW GOOD QUESTIONS

Before we talk.

Will this replace my team?

The starting point is support for your team: routine questions, initial information and agreed next steps. We’ll identify where a person should take over.

Can the assistant book appointments?

Booking requires a connected calendar, agreed availability rules and testing. We’ll review your setup during the demo rather than assume it is ready.

What about emergencies or unusual requests?

We define boundaries and escalation language for your business. An AI assistant is not an emergency service and should not promise an unconfirmed dispatch.

How much does it cost?

Scope depends on the workflow, integrations and usage. We’ll discuss those before presenting a proposal; this page does not commit you to a paid plan.

LET’S FIND THE RIGHT FIRST USE CASE

Start with one
better conversation.

Book your free demo ↗

Let’s talk about your calls.

Tell us where your team needs help. We’ll use these details to respond to your inquiry.

See our privacy information. Please don’t include sensitive customer information.